Company: Testimonials


02/07/2003

JFR321 FITTING, HOUSING, SAMPLE MADE BY ALLEN TOOL PHOENIX

Bob,
I just finished inspecting your sample piece and I would like you to know that in the 24 years I've been inspecting this part I have never seen one with such accurate dimensions, and never seen one look so pretty. You can be proud of the person/persons working for you who manufactured this piece. If parts like this can be manufactured on a quantity basis, I am looking forward to seeing your parts in the future.

Robert M.
Quality Inspector, Source Inspector
A Manufacturing Company



11/16/2010

Ed,

I would personally like to compliment you on your documentation package you sent in with the product. By far the most complete, well-organized package in our supplier base. Workmanship on the product is excellent also. Just that cursed powder coat is preventing me from being able to accurately inspect the part. Do you have on record the dimensional inspection results for this part prior to coating? I may need to query some of your results.

Thanks in advance,
Ed P.
Quality Control



March 14, 2002

Dear Cheryl:

I would like to take this opportunity to thank you and the Allen Tool Phoenix team for the outstanding quality and delivery performance you have maintained as a new supplier to A Manufacturing Company.

The past six months Allen Tool has demonstrated an ability to manufacture difficult parts on time, and in some cases you have exceeded the performance of our previous suppliers. I have also been impressed by your ability to come up the learning curve quickly with minimal assistance from our Purchasing, Quality, and Engineering organizations.

Most important, Allen Tool has developed a reputation as a supplier we can depend on. Your track record of achieving a greater than 90% on time delivery record with A Manufacturing Company has allowed us to improve our delivery effectivity rate with our customers, which is a key company objective this year.

Please extend my congratulations to you and your employees. I look forward to your continued support of our company goals and objectives.

Sincerely,

Paul G.
Buyer \ Planner
A Manufacturing Company



Dear Cheryl, Kevin and the Rest of the Allen Tool Team.

I wish to thank you for your cooperation to help A Manufacturing Company complete a very important job on time. Without your due diligence and attention to this matter we would have surely missed the deadline with our customer.

The TU T-Bolt Water Cooled product you modified is a new offering that could mean many additional sales for A Manufacturing Company.

The customer had made arrangements to travel to the USA from France and the build dates were set in stone.

I am not sure why the communications broke down as to due date expectations and commitments, but with deadlines looming Allen Tool, put it behind them, and had a workable plan organized and completed.

Thank you again for the excellent job and hopefully in the future we can improve our communications and work together toward our mutual endeavors.

Ted C.
Purchasing Supplier Quality Engineer
A Manufacturing Company



From: "quality" <quality@allentoolphoenix.com>
To: "Cheryl Maines" <manufacturing@allentoolphoenix.com>
Sent: Tuesday, July 27, 2004 3:37 PM
Subject: Fw: Allen Tool Outstanding Quality History
Here's ya go- oh what a feelin!

--Original Message --
From: Gerald S.
To: David M.
Sent:Tuesday, July 27, 2004 2:59 PM
Subject: Allen Tool Outstanding Quality History

Dave:

A Manufacturing Company SQA Manager John L. asked me to review & report the quality performance history of Allen Tool East Syracuse N.Y.

I'm the Senior Staff SQA Engineer here at A Manufacturing Company Orlando "The City Beautiful" where people believe in Magic.

Allen Tool has a pristine product Quality history with A Manufacturing Company. Delivery rating is also 100% with one exception when a subtier supplier of Allen slipped schedule a few days.

It is coincidental that I also worked at GE Syracuse for 35 years. During the eighties & nineties I and one of the most stringent DCMA QAR's ever to work in the Aerospace Industry, Albert W. conducted Source Acceptance activities at Allen Tool.
At that time & as is now Allen Tool’s craftsmen always delivered the best quality products, on time and at competitive cost. Allen Tool's MIL-145208 Quality System is certified by A Manufacturing Company.

Based upon the aforementioned & particularly the 100% Quality performance rating please consider Allen Tool for any procurements you have available to place.

Please advise if any further information is required.

Best, regards,
Gerald S.
A Manufacturing Company-STS
Supplier Quality Assurance
Orlando, Florida



July, 1994

Attention: Cheryl Maines, General Manager

QUALITY..........COMMITMENT..........DEPENDABILITY!
These are the virtues that Pratt & Whitney has strived to employ for over 67 years!

The Materiel Procurement Supplier Awareness Committee is pleased to announce that Allen Tool Phoenix Inc. has been selected as our "Supplier of the Month" for July 1994. This highly competitive award has been earned for outstanding performance in the following areas:

Allen Tool Phoenix, Inc. (ATP, Inc.) and its employees have consistently demonstrated their support for P&W/GESP's RL l0 program. Your dedication to the continued excellence of quality and the timely deliveries of various hardware has allowed P&W/GESP to meet on-going commitments to its major customers. On a recent occasion, ATP, Inc. received two (2) very complex, partially completed RL l0 Injector Assemblies and was requested to complete the assemblies on an expedited basis. Over the next seven (7) months, ATP, Inc.'s personnel worked in excess of 950 hours of overtime in support of this task, while at no time requesting premium pay. ATP, Inc. maintained extensive communication with applicable P&W personnel to insure that all of P&W’s requirements were being met as evidenced by the first unit passing 100% quality inspection. ATP's handling of this order enabled P&W to avoid costly engine build delay charges. ATP Inc.'s commitment and proactive management of P&W/GESP's requirements have earned them the highest respect of P&W/GESP's Procurement and Engineering Departments.

Today's business environment demands a commitment to excellence. Due to our continued partnership with suppliers of your caliber, Pratt & Whitney/Government Engines & Space Propulsion will remain the finest manufacturer of propulsion systems in the world. We thank you and your dedicated employees for supporting us in achieving our objectives.

Edward W.
Supplier Awareness Committee

Robert M.
Manager, Procurement
Robert B.
VP. Operations & Mfg. Tech.